Shipping policy
Shipping & Delivery Policy
At Homeclime, we aim to make delivery clear, simple, and reliable.
Shipping Locations
We currently ship to selected locations. Available shipping options, delivery estimates, and final shipping costs will be shown at checkout based on your delivery address.
Please note that we do not guarantee shipping to every country or region. If your location is not available at checkout, we are currently unable to ship there.
Order Processing Time
Orders are usually processed within 1–3 business days after payment is confirmed.
Processing times may be longer during busy periods, holidays, product launches, or if additional order verification is required.
Delivery Times
Delivery times vary depending on your location, shipping method, carrier, and product availability.
Any delivery dates or timeframes shown at checkout are estimates only and are not guaranteed. Delays may happen due to customs, carrier issues, weather, holidays, or other circumstances outside our control.
Shipping Costs
Shipping costs are calculated and shown at checkout before you complete your order.
Shipping fees may vary depending on your delivery location, selected shipping method, and order size.
International Shipping
For international orders, your package may be subject to customs duties, taxes, import fees, or other charges required by your country or region.
These charges are not included in our product prices or shipping fees unless clearly stated at checkout. Customers are responsible for any customs duties, taxes, or import fees that may apply.
Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order.
Homeclime is not responsible for orders delayed, returned, or lost due to incorrect or incomplete shipping information provided by the customer.
If you notice an error in your shipping address, contact us as soon as possible at support@homeclime.com.
Lost, Damaged, or Delayed Orders
If your order arrives damaged, defective, or incorrect, please contact us immediately at support@homeclime.com so we can help resolve the issue.
If your order is delayed, we recommend checking your tracking information first. If you still need help, contact us and we’ll do our best to assist.
Contact Us
For any shipping or delivery questions, contact us at:
support@homeclime.com