Terms of service
OVERVIEW
Welcome to Homeclime. The terms “we”, “us” and “our” refer to CODVIDA LTD, trading as Homeclime. Homeclime operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience.
Homeclime is powered by Shopify, which enables us to provide our online store and related services to you.
These Terms of Service, together with any policies referenced on our website, describe your rights and responsibilities when you use our website, services, and purchase products from us.
Please read these Terms of Service carefully. By visiting, interacting with, using our website, or purchasing from us, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our website or services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state, or province of residence, or that you have given us your consent to allow any of your minor dependents to use this website.
To use our website or purchase products from us, you may be asked to provide certain information, including your email address, billing information, payment information, and shipping information. You represent and warrant that all information you provide is accurate, current, and complete.
You are responsible for maintaining the security of any account credentials and for all activity that occurs under your account.
SECTION 2 - OUR PRODUCTS
We make reasonable efforts to display our products as accurately as possible. However, product colors, appearance, packaging, and details may vary depending on your screen, device settings, supplier updates, or product availability.
Product descriptions, prices, availability, and promotions may change at any time without notice. We reserve the right to modify, discontinue, or limit the sale of any product at any time.
We do not guarantee that every product will meet your personal expectations, but this does not limit any legal rights you may have if a product is defective, damaged, incorrect, or not as described.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase the products in your order. CODVIDA LTD, trading as Homeclime, reserves the right to accept, decline, cancel, or limit any order where permitted by law.
Your order is not accepted until we confirm acceptance and process your payment. If we cancel or make a change to an order, we will attempt to notify you using the email address, billing address, phone number, or other contact information provided at the time of order.
Please review your order carefully before submitting it. We may be unable to accommodate cancellation or address-change requests after an order has been accepted or processed.
Your purchases are subject to return or exchange in accordance with our Return and Refund Policy.
You agree that products purchased from Homeclime are for personal or household use and not for commercial resale, unless we agree otherwise in writing.
SECTION 4 - PRICES AND BILLING
Prices, discounts, promotions, and product availability are subject to change without notice. The price charged for a product will be the price shown at the time your order is placed, unless there is an obvious pricing error.
Unless clearly stated otherwise, product prices may not include taxes, shipping costs, customs duties, import charges, handling fees, or other applicable charges. Any available shipping costs, taxes, and charges will be shown at checkout where applicable.
You agree to provide current, complete, and accurate purchase, payment, billing, and account information for all purchases made through our store.
You confirm that you are authorised to use the payment method provided and that all charges incurred by you will be honoured by your payment provider.
SECTION 5 - SHIPPING AND DELIVERY
Shipping options, delivery estimates, and final shipping costs are shown at checkout where available. Delivery times are estimates only and are not guaranteed unless expressly stated otherwise.
We are not responsible for delays caused by shipping carriers, customs processing, incorrect shipping information, weather, holidays, or events outside our reasonable control.
If your order is delayed, damaged, defective, incorrect, or lost, please contact us at support@homeclime.com so we can assist you.
Nothing in this section limits any legal rights you may have under applicable consumer protection laws.
SECTION 6 - RETURNS AND REFUNDS
Returns and refunds are handled in accordance with our Return and Refund Policy.
To request a return, contact us at support@homeclime.com. Please do not send any item back before contacting us and receiving return instructions.
Nothing in our Return and Refund Policy limits any legal rights you may have under applicable consumer protection laws.
SECTION 7 - INTELLECTUAL PROPERTY
Our website, brand, content, text, graphics, images, logos, product descriptions, layout, design, and other materials are owned by or licensed to CODVIDA LTD, trading as Homeclime, unless otherwise stated.
You may use our website for personal, non-commercial use only. You must not copy, reproduce, distribute, modify, publish, sell, exploit, or use any part of our website or content without our prior written permission.
Homeclime names, logos, product names, designs, and slogans are trademarks or brand assets of Homeclime or its licensors. Shopify names, logos, and trademarks belong to Shopify. All other trademarks belong to their respective owners.
SECTION 8 - OPTIONAL TOOLS AND THIRD-PARTY SERVICES
We may provide access to third-party tools, apps, payment processors, shipping providers, analytics services, or other services that we do not fully control.
These third-party services may have their own terms, privacy policies, and practices. We are not responsible for third-party services except where required by applicable law.
Your use of third-party tools or services is at your own discretion and may be subject to the terms of those third parties.
SECTION 9 - THIRD-PARTY LINKS
Our website may contain links to third-party websites or services. These links are provided for convenience only.
We are not responsible for examining or evaluating the content, accuracy, policies, or practices of third-party websites. If you access third-party websites, you do so at your own risk.
Questions, complaints, claims, or concerns regarding third-party products or services should be directed to the relevant third party.
SECTION 10 - RELATIONSHIP WITH SHOPIFY
Homeclime is powered by Shopify, which enables us to provide our online store and related services to you.
However, any sales and purchases you make through our store are made directly with CODVIDA LTD, trading as Homeclime. Shopify is not responsible for any aspect of any sale between you and Homeclime, including any injury, damage, loss, claim, or issue relating to products purchased from us, except where required by applicable law.
SECTION 11 - PRIVACY POLICY
All personal information we collect through our website and services is subject to our Privacy Policy.
Because our store is hosted by Shopify, certain personal information may also be collected and processed by Shopify in order to provide and improve the services. Information you submit through our website may be transmitted to Shopify and other third-party service providers, including providers located in countries other than where you reside.
Please review our Privacy Policy for more information about how we, Shopify, and our partners collect, use, store, and share personal information.
SECTION 12 - FEEDBACK, REVIEWS, AND USER CONTENT
If you submit, upload, post, email, or otherwise provide ideas, suggestions, feedback, reviews, photos, comments, or other content, you grant us permission to use, reproduce, publish, display, modify, and distribute that content for purposes connected with operating, improving, and promoting our business, where permitted by law.
You confirm that any content you submit is accurate, lawful, and does not violate the rights of any third party.
We may, but are not required to, monitor, edit, or remove user content that we consider unlawful, offensive, misleading, harmful, or otherwise inappropriate.
SECTION 13 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, product availability, shipping charges, delivery times, or other information.
We reserve the right to correct errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate, where permitted by law.
If we cancel an order after payment has been taken, we will refund the amount paid using the original payment method where possible.
SECTION 14 - PROHIBITED USES
You may use our website and services for lawful purposes only.
You must not use our website or services:
- for any unlawful, fraudulent, abusive, or malicious purpose;
- to violate any applicable laws, rules, or regulations;
- to infringe our intellectual property rights or the rights of others;
- to submit false, misleading, or inaccurate information;
- to transmit viruses, malware, or harmful code;
- to spam, phish, scrape, crawl, or collect information without permission;
- to interfere with the security, operation, or performance of our website;
- to impersonate another person or organisation;
- to harass, abuse, defame, threaten, or harm any person.
We reserve the right to suspend, restrict, or terminate access to our website or services if we believe these Terms have been violated.
SECTION 15 - AUTOMATED ACCESS AND AGENTS
You must not use bots, scrapers, crawlers, automated tools, AI agents, or similar systems to access, copy, extract, or interact with our website in a way that violates these Terms, bypasses security measures, places unreasonable load on our systems, or infringes our rights.
Any automated system that accesses our website must comply with applicable laws, identify itself where required, and respect any technical restrictions, robots instructions, or access limitations we apply.
SECTION 16 - TERMINATION
We may suspend or terminate your access to our website or services at any time if we reasonably believe you have violated these Terms or used our website unlawfully.
Any rights or obligations that by their nature should survive termination will continue to apply, including sections relating to intellectual property, privacy, liability, indemnification, governing law, and dispute resolution.
SECTION 17 - DISCLAIMER OF WARRANTIES
Our website and services are provided on an “as is” and “as available” basis. We do not guarantee that our website will be uninterrupted, secure, error-free, or free from viruses or harmful components.
We make reasonable efforts to ensure that our product information is accurate, but we do not guarantee that all website content will always be complete, current, or error-free.
Nothing in these Terms excludes or limits any warranty, condition, or right that cannot legally be excluded or limited under applicable consumer protection laws.
SECTION 18 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, CODVIDA LTD, trading as Homeclime, and our directors, officers, employees, affiliates, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, special, punitive, or consequential damages, including loss of profits, loss of revenue, loss of data, or replacement costs arising from your use of our website, services, or products.
Nothing in these Terms limits or excludes liability where it would be unlawful to do so, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any statutory consumer rights that cannot be excluded.
SECTION 19 - INDEMNIFICATION
You agree to indemnify and hold harmless CODVIDA LTD, trading as Homeclime, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, costs, or claims arising from your breach of these Terms, your violation of any law, or your infringement of the rights of a third party.
This section applies only to the extent permitted by applicable law.
SECTION 20 - SEVERABILITY
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the unenforceable part will be deemed removed. The remaining provisions will continue in full force and effect.
SECTION 21 - WAIVER AND ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms of Service, together with any policies posted on our website, constitute the entire agreement between you and us regarding your use of our website, services, and purchases from Homeclime.
SECTION 22 - ASSIGNMENT
You may not transfer, assign, or delegate your rights or obligations under these Terms without our prior written consent.
We may transfer, assign, or delegate our rights and obligations under these Terms where permitted by law, including as part of a business transfer, restructuring, merger, sale, or change of service provider.
SECTION 23 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of England and Wales, unless otherwise required by applicable consumer protection laws.
If you are a consumer located outside England and Wales, you may also have rights under the mandatory consumer protection laws of your country or region of residence.
SECTION 24 - CHANGES TO THESE TERMS
You can review the most current version of these Terms of Service on this page at any time.
We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Changes will take effect when posted, unless a later date is stated or applicable law requires otherwise.
Your continued use of our website or services after changes are posted constitutes acceptance of those changes.
SECTION 25 - COMPANY AND CONTACT INFORMATION
Questions about these Terms of Service should be sent to us at support@homeclime.com.
Store / trading name: Homeclime
Registered company name: CODVIDA LTD
Company number: 16784125
Registered office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Registered in: England and Wales
Company website: codvida.com
Store website: homeclime.com
Email: support@homeclime.com
VAT: Not currently VAT registered, unless stated otherwise at checkout or on your invoice.